Last updated: June 4, 2026
1. GENERAL PROVISIONS
This Privacy Policy governs the collection, use, storage, and protection of personal data of Klimstar (https://klimstar.com.ua/en/) users (hereinafter referred to as the «Website»).
By using the Website and submitting your data through the feedback forms, the user agrees to the terms of this Policy.
2. WHAT DATA DO WE COLLECT
The following personal data may be collected through the feedback form on the Website:
- Name;
- Phone number;
- E-mail address;
- Message voluntarily submitted in the form.
We do not collect special categories of personal data (data on health, political views, religious beliefs, etc.).
3. PURPOSE OF PERSONAL DATA PROCESSING
Personal data is used solely for:
- processing user requests;
- providing consultations on products and services;
- providing user feedback;
- preparing commercial proposals;
- fulfilling contractual obligations in the event of further cooperation.
4. LEGAL BASIS FOR DATA PROCESSING
Personal data is processed in accordance with the Law of Ukraine «On the Protection of Personal Data» and based on the user’s voluntary consent, provided by submitting data through the feedback form.
5. TRANSFER OF PERSONAL DATA TO THIRD PARTIES
Information obtained through forms on the Website is used exclusively by company employees to process inquiries, provide consultations, prepare commercial proposals, and maintain customer communications.
Access to personal data is granted only to individuals whose activities are directly related to processing user requests. We do not use the information we receive for sale, exchange, or transfer to third parties for marketing purposes.
Data may be transferred only when necessary to comply with Ukrainian legislation or to protect the company’s legitimate interests within the applicable legal framework.
6. PROTECTION OF PERSONAL DATA
We take the necessary organizational and technical measures to protect personal data from unauthorized access, alteration, loss, or dissemination.
However, no method of transmitting information over the Internet can guarantee absolute data security.
7. DATA RETENTION PERIOD
We retain information submitted through the Website forms only for as long as it is necessary to handle the user’s request, provide feedback, and ensure proper communication.
Once the purpose of processing has been fulfilled, or if the data is no longer relevant for operational needs, it may be securely removed or anonymized within our internal systems.
Users may also request deletion of their personal data at any time by contacting the Website Administration, provided that such retention is not required by applicable Ukrainian law or for legitimate business obligations.
8. USER RIGHTS
We respect the right of every user to control the information they provide through the Website. If you wish to clarify, change, or delete your contact information, simply contact us using the contact information provided on the Website.
Upon user request, we can inform you of the data collected through feedback forms and the purpose for which it is being used. If consent to the processing of personal data is revoked, further use of such information ceases, unless otherwise provided by current Ukrainian legislation.
We strive to ensure a transparent approach to handling personal data and are ready to provide any necessary explanations regarding its processing.
9. COOKIES
To ensure the stable and correct operation of the Website, we may use small text files (cookies) that are stored on the user’s device. These files help remember basic settings, improve website performance, and analyze how visitors interact with the Website in an aggregated form.
Cookies do not allow us to personally identify the user and do not contain any sensitive or confidential information. The data collected is used solely for technical purposes, website optimization, and improving overall user experience.
The user may manage cookies at any time through their browser settings, including restricting or disabling their use. Please note that in such cases some features of the Website may function incorrectly or be unavailable.
10. CONTACT INFORMATION
If you have any questions regarding the processing of personal data or the use of information, you can contact us in any convenient way:
KLIMSTAR LLC
E-mail: klimstar.dnepr@gmail.com
Phone: +38 (099) 528 95 23
Website: https://klimstar.com.ua/en/
We are ready to provide clarifications, clarify information, or assist with any questions related to the operation of the Website and the processing of your data.
11. CHANGES TO THIS POLICY
This Policy may be updated from time to time to reflect changes in the Website, internal processes, or applicable legal requirements.
Any revised version will be published on this page with an updated «Last updated» date. We recommend that users review this page periodically to stay informed of any changes.
By continuing to use the Website after updates are published, the user acknowledges and accepts the current version of the Policy.